Terms of Service

1. The service

These Terms of Service govern access to publora.homes and the Publora calendar, publishing tools, API, webhooks, MCP server and related services. By creating an account or using the service, you agree to these terms.

Publora is a publishing workflow and software service. It is not the publisher of your content, does not control the social networks you connect and does not guarantee that a third-party network will accept, distribute, rank or retain any post.

2. Accounts and eligibility

Publora accounts use Google sign-in. You must be old enough to enter a binding contract in your jurisdiction and must have authority to connect any social account or workspace you add.

You are responsible for activity under your account, for the people you invite to a workspace and for keeping your Google account secure. Publora will never ask for your Google password. Tell us promptly if you believe your account or workspace has been compromised.

3. Plans, billing and cancellation

Publora has three paid plans: Starter at $9 per month, Growth at $29 per month and Agency at $59 per month. Annual versions are charged at the annual amount shown at checkout. There is no free tier.

Prices are shown in US dollars and exclude taxes unless stated otherwise. Subscriptions are processed by Stripe, renew automatically at the interval shown at checkout and continue until cancelled. By subscribing, you authorise recurring charges to the payment method provided to Stripe.

You can cancel from billing settings. Cancellation stops future renewal but does not automatically refund amounts already paid, except where required by law or expressly stated at purchase. We may change plan features or prices prospectively with notice where required.

4. Your content and permissions

You retain ownership of the content you create or upload. You grant Publora a limited licence to host, process, adapt, transmit and display that content as necessary to provide the service and complete the publishing actions you request.

You represent that you have the rights and permissions needed to use and publish your content, including media, trademarks, music, personal information and any material belonging to a client or third party. You are responsible for the content published through your connected accounts.

5. Acceptable use

You may not use Publora to break the law; infringe intellectual-property or privacy rights; distribute malware; harass or deceive people; evade platform enforcement; manipulate engagement in violation of network rules; publish prohibited content; or interfere with the service, its providers or other users.

You may not bypass access controls, exceed documented API limits, resell access without permission, use automated means to create abusive load, or use the service to send spam. We may suspend or restrict access when necessary to protect the service, providers or other people.

6. Connected platforms and third-party services

Publishing depends on social networks, payment providers, infrastructure and other third-party services. Each has its own terms, policies, limits and availability. A change, outage, permission review or enforcement action on a connected platform may delay or prevent publishing through that platform.

You are responsible for complying with the terms of every connected network and for maintaining the permissions required for Publora to act on your behalf. Removing or revoking a connection may stop scheduled actions that depend on it.

7. API, webhooks and MCP

API, webhook and MCP access is subject to the limits and permissions associated with your plan. Credentials are confidential and must be stored securely. You are responsible for requests made with your credentials and for validating content before an automated workflow publishes it.

We may evolve, version or deprecate API surfaces over time. Where practical, we will provide notice of material breaking changes. Automated or agent-driven actions remain your responsibility, including any approval policy you choose to configure.

8. Preview features and the demo queue

Publora may offer previews, experiments and interface demonstrations. In this build, eligible subscribers can enter a deliberately endless publishing queue as a product demonstration. That queue does not reserve compute capacity, guarantee a completion time or by itself publish content.

Preview features may change, pause or be removed without notice. We will not treat a demonstration queue position as a paid deliverable or a promise of future capacity.

9. Availability and support

We work to keep Publora available and secure, but the service is provided on an as-available basis. Maintenance, provider incidents, network restrictions and events outside our reasonable control may interrupt access. Support is available at support@publora.homes.

10. Disclaimers and limitation of liability

To the maximum extent permitted by law, the service is provided without warranties of uninterrupted availability, fitness for a particular purpose, non-infringement or specific publishing outcomes. You are responsible for keeping independent copies of important content and for reviewing scheduled posts.

To the maximum extent permitted by law, Publora will not be liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of goodwill, platform enforcement or loss of data arising from use of the service. Where liability cannot be excluded, our aggregate liability will not exceed the amount you paid to Publora for the service during the three months before the event giving rise to the claim.

11. Changes, termination and contact

We may update these terms as the service changes. A revised version will show a new effective date, and material changes will receive additional notice where appropriate. You may stop using the service at any time and cancel a paid plan from billing settings.

We may suspend or terminate access for material breach, unlawful use, non-payment, security risk or provider requirements. Provisions that by their nature should survive termination will continue to apply.

These terms are governed by the laws applicable to the Publora entity that provides the service, without regard to conflict-of-law rules. Questions: support@publora.homes.